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Ferntree Gully, AU
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(03) 8288 1784

FAQ

QUESTIONS / ANSWERS

Frequently Asked Questions

Operating Since 2008 from Ferntree Gully, HeatNcool-Tech has a
proven track record. We specialise in the design, installation,
sales, repairs and maintenance of high efficiency air
conditioning systems for both domestic and commercial
applications.

HeatNcool-Tech is also an authorised sales & service partner for
leading brands like Daikin, Fujitsu, LG, ActronAir, & Panasonic.
If a manufacturer has partnered with us, you can rest assured that
your product is in good hands. We are a one stop shop for all your
airconditioning needs, Over and above if you sign up for a
maintenance contract on any new installed product, we will
extend the installation warranty by two years giving you in total 7
years of installation warranty.

All our staff are trained and hold the relevant licences. We use the
latest tools and equipment to maintain high quality on our
installations and repairs.

Please call one of our friendly team members today to discuss
03 8288 1784

Air-conditioners just like your automobile require periodic maintenance for peak performance. Regardless of Model, type or age you should aim to have your cooling system serviced at least once every year ideally before the summer.

When air conditioners are used over a period of time, they collect dust and other impurities from the air. Look at this air filter from a ducted unit.

The air filters get clogged and it results in reduced air flow and consume more power to cool or heat the room. The air flowing from the unit can be contaminated and pose a health risk. It can also cause the condensate drain line to be blocked and result in water leakage from unit. A dirty aircon also cause the unit to breakdown resulting in expensive repairs.

When an air-conditioner is serviced, we can rectify any tentative faults and avoid breakdowns when they are needed most. So, it makes economic sense to service the air conditioner. Servicing Your AC Will Save You Money Many AC owners choose to skip servicing to save money, but they cost themselves more in the long-run. Regular servicing extends the life of your air conditioning unit; even a few years extra life counts for a lot when a replacement can run to thousands of dollars.

Additionally, regular servicing ensures that your aircon is performing at peak efficiency. Your house or business will be cooler, and your heating & Cooling bills will be lower. Regular maintenance helps you discover and fix small problems before they become much bigger (and more expensive) issues.

Regular servicing is required to make the air conditioner run more
efficiently. This means not drawing more energy or electricity. When air filters get clogged or when the condenser coil becomes dirty, the air conditioner will have to work harder to do its job. While this increases the electricity bill, it also leaves a larger carbon footprint on the planet.
Regular service and maintenance will not only save you money but will also mean you reduce your carbon footprint.

Book your air conditioner maintenance today call 03 8288 1784.

To be proactive as a consumer, always confirm any installation, service or repair of your refrigeration or air conditioning systems is carried out by an authorised business like HeatNCool Tech and appropriately licensed technician.

The greenhouse effect is a natural process that occurs when certain gases in the Earth’s atmosphere, such as carbon dioxide and methane, trap heat from the sun, causing the Earth’s temperature to rise. This effect is necessary for life on Earth, but human activities such as burning fossil fuels have increased the concentration of these gases, leading to a rise in global temperatures known as climate change.

Ozone depletion refers to the loss of ozone molecules in the Earth’s upper atmosphere, primarily caused by human-made chemicals such as chlorofluorocarbons (CFCs) and halons. These chemicals break down ozone molecules, which can lead to a thinning of the ozone layer. The ozone layer is important because it protects the Earth from harmful ultraviolet radiation from the sun. A thinning of the ozone layer can have negative impacts on human health and the environment.

If you have an old air-conditioner that you no longer need, you should consider recycling it or disposing of it properly. Many local councils offer recycling programs for old air-conditioners, or you can contact a professional recycling or waste management company to assist you. It’s important to dispose of air-conditioners properly because they can contain harmful chemicals such as refrigerants and should not be thrown in the regular garbage.

Yes, it is recommended that you hire a licensed technician to service or repair your old air-conditioner. Even if your air-conditioner is old, it still requires special skills and knowledge to ensure that it is operating safely and efficiently. Additionally, licensed technicians have the expertise to properly handle and dispose of any hazardous materials that may be present in the air-conditioner, such as refrigerants. This can help to protect both you and the environment.

If your air-conditioner needs repairing, the first step is to turn it off and unplug it from the power source. Then, you should contact Heat N Cool Tech to diagnose and fix the problem. It’s important not to attempt to repair the air-conditioner yourself, as this can be dangerous and may cause further damage to the unit. Additionally, attempting DIY repairs may void any warranty on the air-conditioner, so it’s best to leave it to the professionals.

The size of the split system you need depends on several factors, including the size of the room you want to cool or heat, the level of insulation in the room, the number of windows and doors, and the climate in your area. A licensed air-conditioning technician can perform a heat load calculation to determine the appropriate size of the split system for your needs. It’s important to choose the right size to ensure that your system is energy-efficient and operates effectively. An oversized or undersized unit can result in higher energy bills and may not properly cool or heat your space.

The amount of energy a split system consumes depends on several factors, such as the size of the unit, the energy efficiency rating, the temperature setting, and the frequency of use. Generally, a split system that is properly sized and well-maintained can be highly energy-efficient, and may consume less energy than other types of air conditioning systems. Look for units with high energy efficiency ratings, such as those with a 5-star rating, to ensure that you’re getting the most energy-efficient option. Additionally, proper usage and regular maintenance can help to ensure that your split system is running at peak efficiency, helping to reduce your energy consumption and lower your energy bills.

A split system air conditioner is a type of air conditioning system that consists of two units: an indoor unit and an outdoor unit. The indoor unit contains the evaporator coil and air filter, while the outdoor unit contains the compressor, condenser coil, and expansion valve. The two units are connected by a refrigerant line, which allows for the transfer of heat from inside the building to outside. Split system air conditioners are typically used for cooling or heating individual rooms or spaces, and are often more energy-efficient than other types of air conditioning systems. They are also generally quieter and more aesthetically pleasing, as the indoor unit can be mounted on a wall or ceiling and does not require ductwork.

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